SUPPORT:

Webmatics provides a number of efficient ways to contact us. Emergency tickets are generally answered within 30 minutes. Our support staff continuously looks for new tickets and answers them 24x7x365.

SUPPORT TICKET SYSTEM:

http://helpdesk.webmatics.co.za/support/

This is the most efficient way to contact us.

Hosting Customers (Windows / Linux / Email / VPS)

Connectivity Customers (ADSL / Dial-UP)

EMAIL SUPPORT:

Although it is recommended that you use our ticket system, customers may also contact us for support on the following email addresses. These are directly fed into our ticket system and you'd be emailed back with a ticket confirmation email:

Email Support is provided 24x7x365. Simply send an email to support@webmatics.co.za

TELEPHONIC SUPPORT:

Although it is recommended that you use our ticket system, customers may also contact us for support on the following telephone numbers. Support is provided in normal business hours, 5 days a week from 08:00 – 17:00. Please contact us on  +27825787005